Frequently asked questions.

How Do We Get Started?

Get in touch, fill us in on what you need done and we’ll get back to you in a hot minute. We’ll let you know what is required from your side in order for us to complete the work.

What Is Included In Web Design?

We design your website in either Squarespace, Wix or Shopify depending on which would best suit your needs.

We build your site from the ground up, creating a design that is speaks for itself.

We are able to populate your website with images and graphics from images you provide or that we source from image banks.

Naturally the quality of the images provided will determine the quality of the final product.

As for copy, we require you to fill in the blanks for us but are happy to assist where needed.

Our goal is to get your site polished and ready for launch day as quickly as possible.

What Other Services Are On Offer?

We can assist with many technical aspects that can be overwhelming when starting and setting up a brand or business.

We offer setup of the following online services:

  • Google My Business and the verification of your page.

  • Google Analytics

  • Google Ads (Ad campaigns can be created through this account)

  • Google Drive (A useful tool to store important documents and information if set up properly.)

  • Assistance with Business page setups like Facebook, Instagram, Twitter, etc.

  • Remote Setup and Assistance (When you need your email account setup or assistance with something technical)

How Will People Find My Site When Searching Online?

It comes down to the SEO (Search Engine Optimization) of your website.

To avoid getting too technical, your site is ranked on google by having high quality and helpful content, using relevant keywords and ensuring your site is mobile friendly.

To rank well on Google search results an on-going SEO service is required.

What About Support And Maintenance?

Glad you asked, we offer various packages depending on your needs.

Alternatively we also offer once off solutions should you need a little help.

We recommend all of our clients to purchase a subscription, this means we are at your beck and call but more importantly to keep the back end of your site in order and apply updates as you require.

How Does Payment Work?

To commence work we ask a 50% of the cost upfront and the remaining balance to be paid on completion.

What Ongoing Fees Should I Expect?

Hosting and website service providers have a monthly subscription fee dependent on your needs.

If you’re looking to sell products: Shopify also charges a % per transaction depending on which subscription you sign up for.

Each expense will be explained to you in full detail depending on what your needs are.